Privacy Policy

Effective Date: March 7, 2025

SafeTails Transport (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following information when you interact with us:

• Personal Information: Name, email address, phone number, and payment details.
• Pet Information: Breed, size, medical conditions, and travel requirements.
• Booking Details: Pickup and drop-off locations, flight information, and transport preferences.
• Website Usage Data: IP address, browser type, and pages visited for analytics purposes.

2. How We Use Your Information

We use your data to:

• Process bookings and provide pet transport services.
• Communicate updates regarding your pet’s journey.
• Improve our website, customer service, and user experience.
• Ensure compliance with legal and safety requirements.
• Send promotional offers (only if you opt in).

3. How We Protect Your Information

We take security seriously and use industry-standard measures to protect your data from unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Third-party vendors assisting with transport, payment processing, or customer support.
• Legal Authorities: If required by law, to comply with regulations or legal proceedings.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience and track website performance. You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights and Choices

• You may request access, updates, or deletion of your personal data by contacting us.
• You can unsubscribe from marketing emails at any time.
• If you are in the EU or California, you may have additional rights under GDPR or CCPA.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about our Privacy Policy, please contact us:

📧 Email: help@safetailstransport.com
📍 Website: www.safetailstransport.com

By using our services, you consent to this Privacy Policy. Thank you for trusting SafeTails Transport with your pet’s journey!